Branched Flow Inc.
Fort Saskatchewan, Alberta, Canada
Email: info@branchedflow.com
We provide consulting, advisory, and training services in cybersecurity, fraud prevention, and risk management. Our services include online courses, assessments, downloadable resources, and professional consulting engagements.
2. What Personal Information We Collect
We may collect the following types of personal information:
Name, email address, phone number, company name, and job title
User account information generated when accessing our services
User-submitted responses in courses or training activities
Interaction data such as usage patterns, course progress, and content engagement
Technical data such as browser type, device, IP address, and cookies
Email engagement data (e.g., open and click rates)
3. How We Collect Information
Your information is collected through:
Forms submitted on our website
Course registrations and account activity
Purchases, subscriptions, and interactions with our services
Cookies or similar technologies used to improve performance
Email interactions and other communications you initiate with us
4. How We Use Your Information
We use personal information to:
Provide access to services, training, and resources
Manage accounts and personalize your experience
Deliver email communications such as confirmations, reminders, and updates
Respond to support requests and service inquiries
Improve service quality through analysis and feedback
Conduct business and operations securely and efficiently
Comply with applicable laws and obligations
5. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze service performance, and support marketing efforts. Cookies may store preferences, enable login functionality, or collect statistical information about how users interact with our website and services.
You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features or functionality.
6. Categories of Service Providers
To deliver and support our services, we work with third-party service providers who may collect, process, or store personal information on our behalf. These providers are contractually obligated to use your data only as necessary and to implement appropriate safeguards.
The categories of service providers we may use include:
Communications and email service providers
Compliance and fraud detection providers
Customer relationship and account management platforms
Data backup, hosting, and cloud infrastructure providers
Payment processing services (we do not store payment card details)
Legal, financial, and professional advisors
Marketing, analytics, and performance measurement tools
Learning management and online training technology providers
Security and access control service providers
Some service providers may be located outside of Canada. In such cases, your data may be subject to foreign laws and accessed by foreign governments. We take reasonable steps to ensure that providers outside Canada uphold adequate data protection standards.
7. Data Retention
We retain your personal information only as long as necessary to provide our services, fulfill contractual or legal obligations, and support legitimate business purposes. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your data, subject to any legal or operational requirements
Withdraw consent for marketing communications at any time
We are committed to protecting your personal information and have implemented appropriate security measures, including:
Encrypted transmission protocols (SSL/TLS)
Access controls and role-based permissions
Regular monitoring and review of system activity
Data minimization and secure storage practices
No method of data transmission or storage is completely secure. By using our services, you acknowledge and accept these risks.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware of such collection, we will delete the data promptly.
11. International Data Transfers
As part of our reliance on global service providers, your data may be stored or processed in countries outside of Canada, including the United States and European Union. By using our services, you consent to these transfers, subject to applicable laws and safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will post the updated version on this page and notify users by email when appropriate. Continued use of our services indicates acceptance of the updated terms.
13. Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
These Terms of Service govern your access to and use of the website and services offered by Branched Flow Inc. By using our website, enrolling in training, or engaging with our services, you agree to these Terms and to our Privacy Policy.
1. Eligibility & Account Responsibility
You must be at least 18 years old to access or use our services. When you register for a course, download resources, or engage with interactive features, we may create an account using the information you provide (such as name and email address).
You are responsible for maintaining the confidentiality of your login credentials and for all activity associated with your account. Please notify us immediately if you believe your account has been compromised.
2. Acceptable Use
To foster a respectful and professional learning environment, you agree not to:
Use our services for unlawful, unethical, or unauthorized purposes
Interfere with or attempt to disrupt the functionality or security of our systems
Copy, distribute, or exploit any part of our services without prior written consent
Access or use our services in violation of applicable laws or regulations
We reserve the right to suspend or terminate your access if these terms are violated.
3. Responsible Use of Adversarial Training
Our training may include simulations, red-team techniques, or other adversarial methods designed to strengthen defensive capabilities. These materials are:
Provided for educational, ethical, and lawful use only
Intended to support defensive cybersecurity and risk mitigation
Subject to all applicable local, national, and international laws
Users are solely responsible for applying this knowledge legally and ethically. Branched Flow Inc. disclaims liability for any misuse of training content.
4. Intellectual Property
All materials, including courses, assessments, downloadable resources, videos, graphics, and branding, are the property of Branched Flow Inc. or its licensors. These materials are protected by intellectual property laws.
You are granted a limited, non-transferable license to use the content for your own personal or internal organizational use. You may not share, reproduce, modify, sell, or distribute our content without written authorization.
5. Payments
Fees for services or training are clearly indicated prior to purchase. Payments may be processed in Canadian Dollars (CAD) or U.S. Dollars (USD), depending on the service and your location. You are responsible for any applicable taxes, currency conversion fees, or charges.
All payments are handled securely by third-party payment processors. We do not store your financial details on our servers.
6. Refunds
We aim to deliver high-quality services. Our refund terms are as follows:
Consulting services: Non-refundable once service delivery has commenced
Online courses: Refundable within 7 days of purchase if less than 20% of the content has been accessed
Digital downloads: All sales are final unless otherwise stated
Refund requests must be submitted in writing to info@branchedflow.com. We reserve the right to deny refund requests that do not meet the criteria above.
7. Account Suspension or Termination
We may suspend, restrict, or terminate your access to our services without prior notice if:
You breach these Terms
You misuse adversarial or training content
Your conduct compromises the experience or safety of others
In such cases, all rights to access your account and content will be revoked. We also reserve the right to delete inactive accounts after a prolonged period of inactivity.
8. Disclaimers
All services and content are provided “as is” and “as available.” We make no warranties or representations, express or implied, regarding accuracy, completeness, suitability, or availability. We do not guarantee specific outcomes, uninterrupted service, or that the materials are free from errors or vulnerabilities.
Nothing in our content constitutes legal, financial, compliance, or regulatory advice. You are responsible for your own decisions based on the information provided.
9. Limitation of Liability
To the fullest extent permitted by law, Branched Flow Inc. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. This includes, but is not limited to, loss of data, business interruption, or financial loss.
Our maximum liability for any claim shall not exceed the amount paid by you for the services in the 12 months preceding the claim.
10. Third-Party Service Providers
To support delivery of our services, we work with various categories of third-party providers (e.g., hosting, analytics, communication, learning platforms, payment processing, and compliance support). These providers may have access to personal information only as necessary to perform their functions and are required to follow applicable privacy and security standards.
Use of these services may be subject to their own terms and privacy policies.
11. External Links and Content
Our website or training may contain links to third-party content or services. These links are provided for convenience only. Branched Flow Inc. does not endorse or control these external sites and is not responsible for their content, policies, or practices. Accessing any third-party site is done at your own risk.
12. Governing Law
These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein. Any disputes arising from these Terms will be resolved in the courts of Alberta, Canada.
13. Updates to These Terms
We may update these Terms of Service from time to time to reflect changes in services, laws, or operational needs. When we make material updates, we will:
Post the revised version on this page with an updated Effective Date
Notify users by email or other reasonable means where appropriate
Your continued use of our services constitutes your acceptance of any updated terms.
14. Contact
If you have any questions about these Terms, please contact us:
This FAQ page is designed to help you better understand Branched Flow Inc.’s services, training methods, platform usage, and policies. Whether you are a prospective client, course participant, or organizational partner, the answers below clarify what we offer, how we operate, and what you can expect when working with us. If you have additional questions, feel free to contact us at info@branchedflow.com.
We offer consulting, advisory, and training services focused on cybersecurity, financial crime and fraud prevention, and enterprise risk management. Our offerings include instructor-led workshops, online courses, interactive simulations, and maturity assessments.
Our services are tailored for professionals and organizations in the public and private sectors, including risk managers, compliance officers, cybersecurity professionals, auditors, law enforcement, and financial institutions.
Adversarial mindset training helps defenders think like attackers to better anticipate and prevent threats. It is used ethically to strengthen security posture and risk resilience — not to promote or support malicious activity.
Yes. All training and advisory content is intended for lawful, ethical, and educational purposes. It is the responsibility of each user or organization to ensure their use complies with local laws and regulations.
We use a variety of secure, third-party technologies to support our training and resource delivery. These may include learning management systems, video hosting platforms, interactive simulation tools, and file storage services.
These tools allow us to deliver high-quality, engaging, and accessible training experiences. We select service providers that meet strong privacy, security, and reliability standards to protect your data and learning experience.
Once your payment is processed, your account will be created or updated, and you’ll receive an email with access instructions. Courses are delivered via our LMS or linked partner platforms.
We accept payments in Canadian Dollars (CAD) and U.S. Dollars (USD), depending on the service or region. Payments are securely processed via Stripe or through WooCommerce on our website.
Refunds are available for online courses within 7 days of purchase, provided that less than 20% of the course has been accessed. Consulting services are non-refundable once delivery begins. Digital downloads are final sale unless otherwise stated.
Yes, with proper licensing. We offer internal-use licenses for organizations that want to use our training materials across teams. To request a license or custom quote, contact us at info@branchedflow.com.
However, redistribution, commercial use, or modification of our materials is not allowed without written permission.
We follow best practices for data protection and comply with Canadian privacy laws (PIPEDA). Some data may be processed by secure third-party services located outside of Canada.
We work with trusted third-party service providers to support areas like payments, training delivery, analytics, and communications. These partners only access your information as needed to perform their functions and are required to maintain strong privacy and security safeguards.
Assessments
Resources